Randy Stewart Miller
CEO & Inventor of Ripplemesh OI
Organizational Intelligence Systems Expert and Learning Technologist
Professional Summary
Content Manager and CMS/LMS architect with 20+ years of designing and operating enterprise content ecosystems that connect learning content, knowledge management, and operational intelligence. Expert in building scalable repositories, authoring pipelines, and metadata/taxonomy frameworks; packaging, tracking, and analyzing learning content via xAPI and SCORM; and enforcing Section 508 accessibility, content governance, and quality standards. Translates instructional methodologies (ADDIE, SAT) and change frameworks (ADKAR) into business-aligned content operations, supported by PRINCE2 project governance, analytics dashboards, and evidence-based decision-making.
Core Skills
Content Strategy & Operations
Content lifecycle, editorial governance, roles & RACI, versioning, PR/QA gates, component libraries, localization, metadata/taxonomy, search optimization.
CMS/LMS Architecture
WordPress, SharePoint, Ripplemesh (xAPI LMS/CMS), SuccessFactors, Cornerstone; content models, templates, SCORM/xAPI packaging, API integrations, SSO, data pipelines.
Analytics & Accessibility
xAPI statement design, dashboards, learning effectiveness & ROI, KPIs; Section 508/WCAG compliance, QA frameworks.
Project/Change Management
PRINCE2 governance, WBS & schedules, risk registers, communications plans; ADKAR enablement, stakeholder mapping, and readiness.
Authoring & Media
Articulate Storyline, Adobe Captivate/Bridge/CC Suite, 360 imagery libraries, AI voice (ElevenLabs/WellSaid/Synthesia), Microsoft 365 & Copilot.
Technical
React/TypeScript/Tailwind (for custom portals), Git-based workflows, content automation, JSON/xAPI, SCORM, basic SQL, API-first/headless patterns.
Professional Experience
OCM/Platform Developer — Ripplemesh™ Corporation
Self-funded Project
Austin, TX | May 2025 – Jan 2026
- •Built the content model (object types, metadata, taxonomy, relationships) and standardized authoring templates/components for consistency and reuse.
- •Defined the xAPI statement schema and SCORM packaging standards; implemented pipelines for ingestion, validation, and analytics dashboards.
- •Established content governance: editorial workflows, versioning, review gates, accessibility (Section 508), and QA automation.
- •Created AI-assisted authoring (prompt libraries, media generation, voice synthesis) integrated into content workflows.
- •Implemented reporting for progress, competencies, and ROI; developed role-based dashboards for content performance.
- •Orchestrated integrations (React/TypeScript/Tailwind front ends, APIs/SSO) and ensured scalability/security of the xAPI data store.
OCM/Platform Developer — C2C WakiTaki™ for Realityin8k.com
Self-funded Project
Austin, TX | Apr 2024 – Current
- •Visionary and platform developer of a new Content Management System as an ecosystem for creators specializing in human-to-human content creation.
- •Designing a new system of video delivery based on Blob storage in Cloudflare allowing pristine large video files without resolution throttling.
OCM/Instructional Systems Designer & Storyline Developer
C2C WakiTaki™ for Bechtel™ Corporation
Hanford, WA | Apr 2024 – Apr 2025
- •Interviewed engineers/SMEs to model complex workflows across ~60 sub systems on the Hanford Nuclear Waste Management program (end phase of the Manhattan Project).
- •Designed SCORM-compliant content and metadata taxonomy for SuccessFactors; implemented packaging, testing, and deployment processes.
- •Built SharePoint knowledge hubs and content libraries, establishing governance, permissions, and search optimization.
- •Integrated AI voice and Copilot for accelerated documentation; curated a 360° media repository (2,000+ assets).
- •Applied SAT-ADDIE and ADKAR to drive adoption; produced dashboards tracking stakeholder readiness and content utilization.
OCM/Instructional Systems Designer & Storyline Developer
C4 Technologies™
Remote | Dec 2022 – Apr 2024
- •Led content migration and consolidation from legacy organizations (Lumen/CenturyLink) to Brightspeed; rationalized taxonomies and permissions.
- •Developed Storyline-based modules and SCORM/xAPI packaging standards; instituted QA and accessibility gates.
- •Built SharePoint/WordPress collaboration hubs; created editorial calendars, component libraries, and style guides.
- •Embedded AI tools (WellSaid™, Synthesia™) to scale content production and improve engagement metrics.
OCM/Instructional Systems Designer & Storyline Developer
C2C WakiTaki™ for Radiant Digital™ (BSEE Client)
Remote | Feb 2022 – Dec 2022
- •Architected an offshore training content repository, defining metadata, security roles, and publication workflows.
- •Conducted learning gap analyses; aligned content structure with compliance objectives and field realities.
- •Facilitated stakeholder design sessions; packaged interactive CBT assets with standardized SCORM/xAPI configurations.
Instructional Designer
Cybermedia Technologies™ (Defense Acquisition University)
Remote | Jun 2021 – Feb 2022
- •Established a policy content portal supporting IP strategy changes; standardized templates and version control.
- •Ran change communications and blended events; mentored ID teams in content operations, QA, and accessibility.
Content Manager & Instructional Designer
C2C WakiTaki™ for Saudi Aramco™
Dhahran, Saudi Arabia | Feb 2018 – Jan 2021
- •Implemented a SharePoint-based PMO and knowledge ecosystem, codifying WBS documents, weekly status, and lessons learned as content types.
- •Built vILT content workflows and instructor programs; transitioned classroom assets to digital components with KPI alignment.
- •Directed creative teams (graphics/Unity) to produce reusable multimedia components and templates.
OCM & CMS Architect
Champions School of Real Estate™
Houston, TX | Dec 2014 – Feb 2018
- •Architected a Zoom-based virtual campus; integrated YouTube Live and promotional media into a governed content model.
- •Developed an Adobe Bridge CMS for asset organization, metadata tagging, and cross-team collaboration.
Instructional Designer
DynCorp™ International for AMMROC™
Dubai, AE | May 2014 – Oct 2014
- •Defined a training content architecture for UAE Air Force MRO personnel; authored technical documentation aligned to manufacturer specs.
Instructional Designer & Storyline Developer
Phillips 66™
Houston, TX | Jul 2013 – May 2014
- •Led compliance content program for Dodd-Frank/CFTC; built SCORM modules and a taxonomy for regulatory topics (e.g., LIFO, INCOTERMS).
- •Instituted governance, QA, and analytics to measure completion and knowledge transfer.
OCM-Training Advisor Project Manager
U.S. Department of State OPM-MOI
Riyadh, Saudi Arabia | Sep 2012 – Jul 2013
- •Advisor to the US Ambassador for Training on the OPM-MOI contract and coordinated OJT (On the Job Training) programs.
OCM-Content & Learning Software Manager
CACI International™ (Army Learning Method 2015)
Fort Benning, GA | Sep 2011 – Sep 2012
- •Implemented tablet/mobile content pipelines; produced initial iOS/Android courses and Blackboard deployments with accessibility standards.
- •Led a cross-disciplinary team (Unity/3D) to create reusable interactive components.
OCM-Content Manager & CMS Consultant
Booz Allen Hamilton™ (AFCLC)
Maxwell AFB, AL | Mar 2009 – Sep 2011
- •Supported launch of AF Culture & Language Center; built content objectives and repositories aligned to USAF doctrine.
- •Advised a federal serious-gaming initiative; established content packaging and revision control.
Additional Experience
- • LSI™ | Jacksonville, NC | Sep 2007 – Mar 2009: Root cause analysis on MV-22 doctrine; translated findings into governed content artifacts.
- • KBR™ | Baghdad, Iraq | Sep 2006 – Sep 2007: Developed custom eLearning with Adobe Captivate; implemented review/approval workflows with Houston IT.
Military Service
Combat Medic NCO and EFMB Instructor
U.S. Army
Fort Kobbe | April 1992 – June 1996
- •Platform Instructor for Expert Field Medical Badge and Expert Infantry Badge (First Aid tasks).
- •Designed program components and evaluated participants during rigorous testing phase.
SF Intelligence NCO
U.S. Army
Salt Lake City, UT | January 1989 – January 1990
- •Imagery Intelligence (IMINT) specialist examining satellite and aerial photography.
- •Conducted object identification, pattern recognition, geospatial analysis, and threat assessment.
Air Defense Operations and Intelligence NCO
U.S. Army
Various Locations | January 1986 – January 1989
- •Collected and analyzed intelligence related to enemy air capabilities and movements.
Education
Master of Distance Education (M.D.E.)
University of Maryland Global Campus | 2007
- • Graduate Minor in Library Science
- • Focus on instructional design, technology integration, learner support, and leadership in distance education
Bachelor of Arts in Political Science and International Relations
Brigham Young University | 1992
- • Emphasis on governance, political systems, policy analysis, and international affairs
Certifications
Kirkpatrick™ 4 Levels of Evaluation
August 2011 – Present
Certified in the Kirkpatrick Model framework for evaluating training effectiveness